CONTRACTUAL PARTIES
SALES PERSON:
CENTRAL REGISTRY NO:
REGISTRATION NO:
ADDRESS:
WEB ADDRESS: www.giant.com.tr
E-MAIL: info@giant.com.tr RECEIVER: Customer
PARTIES AND SUBJECT
This agreement determines the rights, laws and obligations of the parties within the scope of the order form filled in electronically by the BUYER, which specifies the features, quality-quantity, sales price, collection method -conditions of the sales price and the date of sale regarding the PRODUCT, and the Law on the Protection of Consumers and the Regulation on the Application Principles and Procedures of Distance Contracts, with respect to the shopping between the person who will purchase the product (hereinafter referred to as the PRODUCT/PRODUCTS) from the www.giant.com.tr website (hereinafter referred to as the WEBSITE) and the seller company GIANT LIMITED COMPANY (hereinafter referred to as the SELLER) located at Sultan Selim Mah. Lalegül Sok. No: 7/30 Kağıthane/ İstanbul. The announced prices and promises are valid until they are updated and changed. The prices announced periodically are valid until the end of the specified period.
ARTICLE 1. RIGHT OF WITHDRAWAL AND EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
SELLER makes the following commitment to BUYER (Consumer). “The consumer has the right to withdraw from the contract by rejecting the goods or services within fourteen days from the date of receipt of the goods or signing the contract without assuming any legal or criminal liability and without giving any justification, and we undertake to take the goods back as of the date of the withdrawal notification reaching the seller or provider. In order for the buyer to exercise the right of withdrawal, it is required to notify the SELLER in writing within this period and to return the goods unopened within 10 days at the latest following this notification. In case of exercising this right, it is mandatory to return the copy of the cargo delivery report stating that the PRODUCT delivered to a 3rd party or BUYER was sent to the SELLER and the original invoice. The PRODUCT price will be returned to the BUYER within 10 (ten) days following the delivery of these documents and the product to the SELLER. In credit card payments, the refund transaction will also be made by returning it to the BUYER’s credit card or the BUYER’s bank account. According to tax legislation, if the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. The shipping cost of the returned product is covered by the BUYER. In the case of a PRODUCT that may have expired, the BUYER cannot exercise the right of withdrawal. Likewise, since the return of products whose protective elements such as packaging, tape, package have been opened after delivery is not suitable for health and hygiene, the right of withdrawal cannot be exercised in any way. Opening the product packaging is within the scope of the exception to the right of withdrawal.
ARTICLE 2. GENERAL PROVISIONS
2.1. The BUYER accepts that he/she has read and is informed about the basic characteristics, sales price, payment method and preliminary information regarding delivery of the products shown on the WEBSITE and that he/she has given the necessary confirmation for the sale in electronic environment.
2.2. The PRODUCT shall be delivered to the delivery address specified by the BUYER on the WEBSITE, packaged and intact, together with its invoice, within 30 days at the latest.
2.3. If the PRODUCT is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to whom the PRODUCT is to be delivered does not accept the delivery.
2.4. The BUYER is responsible for checking the PRODUCT upon receipt and, if he/she sees a problem with the PRODUCT caused by the cargo, not accepting the PRODUCT and having a report drawn up by the CARGO company official. Otherwise, the SELLER will not accept any responsibility.
2.5. The Agreement approved by the BUYER during shopping on the WEBSITE is sufficient and valid in all cases.
2.6. BUYER must pay the full price of the PRODUCT before receiving it, unless otherwise stipulated by SELLER in writing. If the PRODUCT price is not paid to SELLER before delivery, SELLER may unilaterally cancel the contract and not deliver the PRODUCT.
2.7. If, for any reason after the delivery of the PRODUCT, the Bank/financial institution to which the credit card used for the transaction is registered does not pay the PRODUCT price to the SELLER, the PRODUCT shall be returned to the SELLER by the BUYER within 3 days at the latest, with all expenses being borne by the BUYER. All other contractual-legal rights of the SELLER, including the right to pursue the PRODUCT price receivable, are reserved separately and in every case. For the avoidance of doubt; deferred/installment payment opportunities provided by institutions such as banks and financial institutions that issue credit cards, installment cards, etc. are a credit and/or installment payment opportunity provided directly by the said institution; PRODUCT sales realized within this framework and for which the SELLER collects the full price are not considered installment sales for the parties to this Agreement, but are cash sales. The SELLER's legal rights in cases deemed to be installment sales by law (including the right to terminate the contract and/or demand payment of the entire remaining debt together with default interest in case of non-payment of any of the installments) are available and reserved. In case of default by the BUYER, a default interest of 5% per month will be applied.
2.8. If the PRODUCT cannot be delivered within 30 days due to extraordinary circumstances (such as adverse weather conditions, earthquake, flood, fire) outside of normal sales conditions and the delay exceeds 10 days, the SELLER shall inform the BUYER regarding the delivery. In this case, the BUYER may cancel the order, order a similar product or wait until the end of the extraordinary situation. In case of order cancellations, if the PRODUCT price has been collected, it shall be returned to the BUYER within 10 days from the cancellation. In credit card payments, the refund shall be made to the BUYER's credit card or to the BUYER's bank account.
2.9. BUYER may notify SELLER of his/her requests and complaints regarding the PRODUCT and sales through SELLER communication channels in the introduction section of the Contract.
ARTICLE 3. EVIDENCE AGREEMENT AND COMPETENT COURT
In the resolution of any dispute that may arise from this Agreement and/or its implementation, the SELLER records (including magnetic media records such as computer-voice records) constitute definitive evidence; Consumer Arbitration Committees are authorized up to the value declared by the Ministry of Science, Industry and Technology, and in cases exceeding this, ISTANBUL Consumer Courts and Enforcement Offices are authorized. The BUYER declares, accepts and undertakes that he/she has read all the conditions and explanations written in this agreement and the order form that constitutes an integral part, has received, examined and accepted all the sales conditions and other preliminary information.
